Social Network Analysis
My research leverages social network analysis techniques to explore the impact online relationships have on leadership and professional outcomes. I have analyzed online financial markets, open source software projects, and longitudinal contributor data from Wikipedia contributors.
When Steve Jobs returned to Apple in 1996, it was 90 days away from bankruptcy. Only 15 years later he lead the company to being the most valuable company in the world. What management principles can be used to change a company? What kind of leadership style was effective at Apple? In this course we start with managing motivation, and work our way into leadership, groups and team dynamics, decision making, and principles of change to understand what makes individuals, teams, and organizations effective.
DIGITAL MARKETING AND SOCIAL MEDIA STRATEGY
This course teaches students concepts and applied skills for digital marketing and the use of social media in marketing. The course will use modern case studies in digital marketing strategy as the primary instruction method. After taking this course students should: (1) understand how a digital environment and the use of social media impacts products, price, promotion, and place; (2) learn the fundamentals of search engine optimization and the use of advertising in search and provide recommendations for a real-world organization on how to improve search results; (3) understand what leads to effective social media marketing campaigns, and carry out marketing campaigns for an organization
Decision making in groups and organizations
Decision Making in Groups and Organizations uses both teams decision making exercises as well as traditional lecture format to discuss aspects of group and individual decision making. Topics include decision making with imperfect information, decision bias, and techniques to improve group decision making. This course is designed for professionals interested in developing their decision-making skills and leading teams and organizations to make more effective decisions.
Leadership in these core-periphery models of organizing has unique challenges that make it ripe for innovative research in management. My research work takes a deep analysis of leadership and social structures over time in core-periphery organizations.
We negotiate every day. We negotiate with co-workers, bosses, subordinates, clients, salespeople, romantic partners, and many others. This course is designed to build your understanding, skill, and confidence so that you achieve better outcomes for all your negotiations – large and small. In this course you will learn how to increase the quality of the deals you negotiate so as to maximize the potential value of any deal, and also how to claim and as much of that value for yourself as you can. You will learn to see opportunities to negotiate where you had never seen them before.
BUSINESS TECHNOLOGY CONSULTING
This course is designed to prepare students for a career in business consulting with an emphasis in technology-oriented areas. The skills in this course are valuable for analyzing problems, working with clients, and proposing solutions in any field regardless of being in a consulting role.
negotiation and conflict resolution
Negotiation and Conflict Resolution takes participants through the core negotiation concepts such as BATNA, ZOPA, and Win-Win solutions. In this three-day course we use multiple negotiation exercises throughout the course to give you hands on experience negotiating with a partner and with a small group. This course is designed for professionals interested in developing their ability to wisely manage conflict and successfully negotiate mutually satisfying agreements in a business context.
New forms of management have not caught up with the increased proliferation of online collaboration. My research looks at open source software project and collaborative article editing to examine factors that make an online organization successful.
EMPIRICAL RESEARCH METHODS
This course teaches students how to evaluate and conduct original research regarding human behavior, whether it be in economic, social, or political settings. The course gives students practical experience in many of the most commonly used research techniques, including surveys, experiments, and quasi-experimental analysis. Although the course focuses primarily on the relationship between formulating research questions and implementing the appropriate methods to answer them, students can expect regularly to apply the statistical techniques learned in the course prerequisites, including basic statistical tests and regression.
dynamic organizational leadership
Dynamic Organizational Leadership is a three-day course that explores topics such as "Level 5 Leaders, Emotional Intelligence, Leadership Development, and Leading Through Networks". The course combines real world experience, case situations, and research-based findings to help leaders get a fresh perspective on leadership.
MANAGING GROUPS AND TEAMS
Managing Groups and Teams uses an applied, experience-driven learning approach to help participants learn how to better manage and participate in teams. Topics include reducing process loss and coordination, managing emotional and creative conflict in groups, and getting the most out of diversity in your global teams. This course is designed for professionals interested in developing their team management skills, getting the most out of their people, and working with diverse groups.